Do you have a background in IT and enjoy dealing with people? Then this position is for you!
This is an excellent opportunity for a career in IT within a multinational and busy environment. The ideal candidate will have fluent Swedish with a good level of English and previous IT experience.
This is the perfect job for people with fluent Swedish and a good level of English who want to:
~ develop their IT- and Customer Service skills.
~ get a great international experience in a friendly and multicultural company.
~ get a competitive salary (€23,400/year = approximately €1,755/month after taxes) as well as a relocation package (€800 on completion of 4 months service = €400 after 2 months and €400 after an additional 2 months, tax free).
Responsibilities:
~ Follow-up and resolution on tickets / escalations coming from IBM's Swedish first-line support agents.
~ Outbound calls to customers who have called technical support - solving their problems by phone, including remote access of customers' computers where necessary.
This role calls for someone with a very strong technical background and varied IT skills, as the problems you will solve range from issues with servers, email, operating systems, (Vista and XP) and so on. Depending on the nature of the issue, some queries can take up to 3 hours to solve so patience and an analytical nature are a high priority in choosing our successful applicant. The inherent customer service element of this work requires someone with an excellent phone manner and an understanding of how to calmly guide a customer through a detailed technical solution by phone.
This role is very target-driven, as you will have a queue of emails to attend to and efficient resolution for problems logged by customers is of the utmost importance.
Requirements:
~ Fluent Swedish with a good level of English. An understanding of Norwegian is an advantage.
~ You have at least 1-2 years experience working in technical support or a similar IT problem-solving position.
~ You have a passion for IT, and enjoy being the person who can solve difficult problems for customers.
~ You have preferably completed an IT study qualification.
~ You have experience working with Windows XP and / or Vista.
If you are an energetic and outgoing professional intent on providing world-class service, this is the role for you! Variety, responsibility, teamwork, training and rewards are all on offer. This is an excellent opportunity for someone who wants to develop their Customer Service and computer skills within a global company. You will work in a friendly environment where employee creativity and innovation are both encouraged and rewarded. All our preparations and interviews are carried out over the phone, so you wont need to fly to Ireland until you have been made an official offer.
Does this sound like the job for you? Then why not apply today?! Send us your CV. (CV must be sent in English.).
No matter what type of activity you do on your computer, you will also need some sound. Whether if you watch a movie, play a video game or listen to some music, you will definitely need some computer speakers (or headphones, but today we are going to talk just about speakers). Usually any new computer comes with a default set of speakers. But these are not so powerful, and they also don’t give such a good sound quality.
So that’s why many people are choosing to buy a new set of speakers. Some are choosing to buy some new stereo speakers, while others choose to buy some more powerful speakers, for example a surround sound system, or some floor standing speakers. So let’s say you bought a computer, then you bought some new speakers for it and you used them for a few months, or even a few years.
But after some time it is possible that you have some problems with your computer. Some times you may be able to fix it, but in other cases you may need to buy a new computer. And an issue encountered by many users is when they have a problem, such as
new computer and old speakers don’t work. No matter if it’s the case of the original old speakers from the old computer, or the new speakers you bought, they might not work when you connect them to a new computer.
Here are some solutions that you can try to solve this problem out. Some of them may work for some users, but they may not work for others. But anyway it is the best to try them all, and see which one is the best for you. And if you know some other solutions please share them with us, and maybe you can help someone who is in trouble!
First of all you might check if the new computer has the appropriate sound card. Maybe you are using a surround sound audio system, and your old computer had a 5.1 sound card. But the new computer may have just a regular sound card, so that’s why your system might not work at all, or the sound quality may not be so good. In this case you can take the sound card from the old computer (if you had one), or buy a new one and place it on the new computer.
But placing a new sound card may not fix your "
new computer and old speakers don't work" problem. You must also install the appropriate drivers for the sound card or from the speaker. You may find them on a CD that came along with the sound card or with the speakers, or you can find them on the internet, by typing the exact model you have. After installing the drivers, open the software and see if all the volume levels are at maximum. Also check out if none of the channels is muted. If the “Mute” option is checked, please uncheck it.
Another problem may be if you didn’t plug the speakers into the appropriate jack. Maybe the new computer has a slightly different configuration, and you may placed the speakers in the wrong hole. So check this also, and also be sure that the speakers are turned on and working properly. Well, these were just some solutions that you can use, but of course there are many more others. And you can find them in other articles from our site. Good luck!
6x9 speakers
